Amazon: Using secret service methods against trade unionists and critical politicians

A job advertisement from Amazon lets you look deeply: The search was for an “Intelligence Analyst” for the Global Intelligence Program (for example “worldwide espionage program”) of the Amazon department Global Security Operations (for example “worldwide security operations”). The new employee is to complement a team that provides tactical and strategic intelligence products for Amazon’s management floor. Target of surveillance: trade unionists, activist groups and “hostile” politicians.

The ad emphasizes how essential it is for Amazon’s management to have intelligence information from all over the world that leads to concrete actions – actions that the intelligence analyst himself should propose. In North America, the term intelligence analyst usually refers to certain employees of government intelligence agencies.

At Amazon, too, the aim is to deal with “sensitive, top-secret” topics. This includes attempts by employees to organize themselves in order to represent common interests. Amazon calls this “threats”. The intelligence analyst should also find out and monitor how employees and trade unionists raise money for campaigns against Amazon.

In the course of the job posting, it becomes clear that a team of several people is at work: Some analysts are tasked with directly supporting the Group’s chief legal officer. They are supposed to collect material with which lawyers in court can obtain prohibition orders against activists. In doing so, they should not only document legal violations, but also make the court credible that activists “have intentions for continued illegal activities against Amazon”.


Screenshot of the job advertisement

(Image: Amazon / Screenshot)

In order to keep up to date, the analysts are expected to establish constant relationships with experts. Apparently what is meant are informants about hate-promoting groups, initiatives for legal reform, geopolitical issues, terrorism, law enforcement and trade union organization.

In addition to the employees and their representatives, dealers are also monitored in order to encourage them to improve their “performance”. It is not entirely clear whether this only refers to Amazon suppliers or also to dealers who sell goods on Amazon’s websites. In any case, the analysts should contact the retailers regularly and make them understand what Amazon expects of them. It is important to keep records of expectations that have not been met, to bring the desired compensatory measures closer to the dealers and, if necessary, to initiate more severe measures.

The job posting circulated on Twitter Tuesday morning. After the US news magazine Business Insider Amazon had given the opportunity to commentthe display disappeared. Perhaps enough intelligence analysts have applied.


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