Answers to the 10 most important questions – eCommerce Magazin


Packaging by Quadient answers the most important questions that e-commerce senders ask in connection with the manufacture of custom-fit packages and packaging. Background of the internal evaluation: According to statistics, every German gets on average 24 packages delivered per year – with an upward trend. “But more and more environmentally conscious consumers are annoyed about the deliveries because the packages are oversized and contain a lot of filling material,” explains Claus Weigel, Senior International Sales Manager for the DACH region at Packaging by Quadient.

The provider of packaging solutions reacted to the wishes of consumers years ago and the automated 3D packaging systems CVP Impack and CVP Everest, which can produce up to 1,100 tailor-made packages per hour. A good return on investment is achieved from as little as 800 shipments per day. Below you will find the answers to the ten most important questions e-commerce companies ask about packaging and the use of packaging equipment.

1. What does a system for the production of tailor-made packages cost?

Another question is more relevant: is such an investment worthwhile? According to the experts at Packaging by Quadient, the average return on investment (ROI) is between 24 and 36 months. But there are also companies where purchasing a system has paid for itself after just one year. The exact payback period is calculated from a mixture of lower transport costs due to the tailor-made cardboard boxes, less consumption of continuous corrugated cardboard and lower personnel costs. An automatic packaging machine works around 20 times faster than manual packaging stations.

2. From how many parcels can you switch to automatic packing?

Many companies believe they need to send thousands of packages a day to get an interesting ROI. That’s not the case. From around 800 parcels per day, according to Quadient’s experience, there is already a good business case. But the number of packages shipped per day isn’t the only reason companies invest in an automated packaging solution. The majority want to prepare for future growth and fluctuating demand and to pack sustainably.

3. Can several orders be combined in one package?

Yes, it is possible with the systems from Packaging by Quadient. It does not matter how many items have to be in a package or whether the shape of the goods is round, square or octagonal. Headphones, vacuum cleaners or eight shoe boxes: The 3D scanning technology ensures that the shipping box wraps itself around an order like a second skin.

4. Packing: is it difficult to operate a facility?

No. Quadient has decades of experience as a machine supplier for the mail processing industry. This knowledge has flowed into the construction of automated packaging machines for e-commerce. Developers are currently working on the sixth generation of the CVP Impack: It will be an ergonomically certified machine that can be operated very intuitively.

5. How long does it take to install a solution?

The installation time on site is around five days. Before delivery, the machine is checked and tested in the production plant in Drachten, the Netherlands. It is only transported after it has been approved. When it arrives at the customer, it will be installed within five days. In order to achieve the full performance of the systems, the logistical trades in front of and behind the system must be optimally coordinated – for example the conveyor technology.

Custom-fit packages: Companies save transport costs and endless corrugated cardboard. (Image: Packaging by Quadient)

6. What is the best packaging strategy for ecommerce shippers?

The 1D category means that only the height of the box can be adjusted, but not the length, width or material. If the goal is to reduce only the workload and not the package volume or packaging material, this is a good solution. In the 3D manual category, the length, width and height of the shipping box can be set. However, the manual workload remains similar to that of a typical manual job packaging process. The 3D automated category is the automated 3D packaging solutions. They work well for warehouses and distribution centers with high shipping volumes.