Cable network: Tele Columbus loses customers again

At the end of December, Tele Columbus supplied 2.268 million customers, a decrease of 14,000 users compared to the previous quarter. The second largest cable network operator in Germany announced this on March 27, 2020. Tele Columbus (Pÿur) lost 24,000 customers in the third quarter, so the decline weakened in the fourth quarter.

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In the fourth quarter, Tele Columbus lost 15,000 cable TV users and 2,000 premium TV users. There were gains in the Internet with 5,000 and the telephony with 3,000 users. However, only 584,000 of the 2.268 million customers use Tele Columbus' website.

As of December 31, 2019, Tele Columbus reported around 3.4 million connected households. The number of households upgraded back-channel capable on their own network increased by 4,000 to 2.35 million in the fourth quarter of 2019. This corresponds to 69.6 percent of the households developed by Tele Columbus.

Timm Degenhardt, outgoing CEO, referred to the positive turnaround given the very critical operating condition in 2017. His successor is Daniel Ritz.

Revenue in the fourth quarter of 2019 was EUR 129.7 million, 2.4 percent above the previous year's figure. This was mainly due to an increase in B2B sales to EUR 19.3 million. These rose by 28.7 percent compared to the previous year, as did Internet and telephony sales to EUR 35.7 million, which corresponds to an increase of 2.3 percent compared to the previous year. However, this development was partially offset by the 4.1 percent decline in TV sales to EUR 59 million due to customer losses.

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