How a manufacturer successfully drives digitization – eCommerce Magazin


The Outdoor clothing specialist Jack Wolfskin recently has one Milestone in digitization its value chain and Fashion logistics completed. At the end of January the “Forwarder Booking API” is out Setlogs SCM software OSCA has been successfully integrated into the transport process.

Fashion logistics: hand in hand

Outdoor brand suppliers can now new transport bookings via the interface directly into the booking system of a globally active freight forwarder based in the USA. The shipping and shipment information is then also imported into OSCA via an interface from the transport management system (TMS) of the logistics service provider – and is thus visible to Jack Wolfskin centrally in the system.

An additional relief: documents are also transmitted via the interface. The introduction of the Forwarder Booking API from Setlog is a first for the logistics service provider. In February alone, there were transport bookings or shipments of around 500,000 parts. The relations for which the logistics service provider is nominated then function in direct data exchange.

One interface, many advantages

The commissioning of the interface brings advantages for everyone involved in fashion logistics: manual work in the system is no longer necessary. Freight forwarder’s employees no longer have to manually group together the transport bookings of suppliers based in China, Vietnam and Thailand and then store the data in the OSCA shipment mask. “Thanks to the digital exchange of data via OSCA, the freight forwarder receives the booking information for the shipments more quickly and can provide both transport data and documents directly to the partners,” explains Setlog board member Ralf Düster.

For Jack Wolfskin, the use of the interface is an important step in the digitization of the supply chain. “Thanks to the interface, not only are the processes for the logistics service provider easier and faster, it also makes our supply chain more transparent. Even when we introduced OSCA, our aim was to tear down data silos and reduce email messages, Excel lists and phone calls, ”emphasizes Sabine Engelmann, Senior Manager IT PLM Solutions & P2P Consulting at Jack Wolfskin.

Data exchange in real time

“In principle, companies in the consumer goods industry can only successfully master current challenges such as the change from push to pull markets, the acceleration of order processes, the increasing complexity in procurement and sales if they optimize their processes and collaborate with partners in the value chain and use digital tools, ”emphasizes Setlog board member Düster. “The direct connection of all partners with a data exchange in real time along the entire supply chain is becoming increasingly important!”

Background: Jack Wolfskin introduced OSCA SCM to its Chinese subsidiary in November 2016. Germany followed six months later. The global logistics service provider that works for the outdoor clothing provider has long been working for Callaway Golf, which acquired Jack Wolfskin in 2019.

In addition to the transport bookings of the suppliers, Jack Wolfskin uses a number of other modules from OSCA SCM – including:

  • Order confirmation including size confirmation.
  • Production Report: The supplier specifies when he will have finished which production steps for how many parts.
  • Generation of barcodes for shipping boxes: The supplier stores a cardboard packing list and can generate codes. If these are glued to the box, the receipt of goods in the warehouse can be carried out almost completely automatically.
  • Communication about the transport booking and the shipment: Setlog implemented a module especially for Jack Wolfskin that enables communication via the transport bookings and shipments created in OSCA. This enables Jack Wolfskin, suppliers and freight forwarders to exchange ideas. New messages appear on users’ dashboards and replace emails.
  • Delivery of goods to the warehouse: In the module, the freight forwarder and the warehouse employees agree on the time of delivery of the goods.
  • Illustration of chemical tests: Textiles are checked both in the country of origin and upon arrival at the warehouse. The laboratory is connected to OSCA and enters the test results into the system so that they are visible to Jack Wolfskin.

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