Black Friday has never posed as much of a challenge for retailers as it did in 2021.
For years, the demand on this day has been rising to new heights and ensuring maximum utilization throughout the fulfillment. This year there is an explosive cocktail of different burdens: From shortages of goods due to overloaded supply chains to increased labor costs to more online orders, which are more complex to process.
Despite everything: fulfillment centers can run like oiled machines
One factor in ensuring that campaigns such as Black Friday 2021 run smoothly is the modernization of inventory management. The existing processes and tools are not designed for the current situation. You do not have enough flexibility and reaction time to deal with the unplanned delivery situation and the surge in demand.
The solution is to automate fulfillment and inventory management using AI software and robotics, such as GreyOrange she offers. Through the use of interconnected artificial intelligence at every point in the supply chain, the customer can rely on the product availability shown in the shop and is immune from subsequent disappointments, including with regard to the specified delivery times. Goods in the warehouse can be moved between individual stations more quickly and 24/7 without a break. In addition, all decisions and processes are controlled in real time, based on millions of data points. The coordination of all processes is much more agile than is possible with human participation.
Black Friday 2021: Upgrading is worth it in many ways
If retailers optimize their inventory management through robotics and AI software, they can continue to react reliably even during Black Friday 2021. They can also keep delivery promises made with regard to speed – a competitive factor of the highest importance. Last but not least, such automation solutions noticeably relieve employees in the warehouse.
The higher the operational efficiency, the higher the customer loyalty and satisfaction. Retailers should tackle the topic now, and not just with a view of the upcoming seasonal highlights such as Black Friday 2021.
Also Read: Black Friday 2021 – Last Minute Tips For Traders To Boost Sales.