Microsoft: Teams and Skype should work together

Microsoft has announced that an exchange between teams and Skype has been released. In that Microsoft contribution is said that the function is available everywhere. But below the post, there are some users who are unable to connect Teams and Skype. Microsoft has already responded and wants to investigate the whole thing.

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  1. Hottgenroth Software GmbH & Co.KG / ETU Software GmbH, Cologne
  2. Vodafone GmbH, Düsseldorf also did not manage to get an exchange between teams and Skype with different Skype accounts. We have been integrating Skype contacts into teams for over a week. But since then we have been unable to exchange chat messages or make a call. In the admin settings of teams, Skype communication was activated without any notice.

When we send chat messages to a Skype contact from teams, it initially seems to work. But after almost 15 seconds there is an error message in teams that the message could not be delivered. Chat messages do not get through from Skype to teams either. Unlike teams, there are no error messages here. For the Skype user, it looks as if the messages have arrived.

Calls between teams and Skype are not possible

Calls from teams to Skype are also not established. The same applies the other way round. In teams there is only a vague hint that no connection is possible. Skype claims that the teams contact is not online, even though the accounts in Teams and Skype are online.

Microsoft also failed to meet the second scheduled collaboration date between teams and Skype. Most recently, the software company planned to provide the function in May 2020. Now it should be ready in June 2020 and execution was reported, but it still doesn’t really work. It is currently unknown when the feature will be generally available.

Stiftung Warentest mentions data protection concerns

The Stiftung Warentest published a test of video conference solutions in May 2020 and devalued almost all of the programs included in the test due to data protection concerns. This also applies to Microsoft Teams and Skype. According to Stiftung Warentest, there are “very clear defects” in the privacy statements of the programs. Most providers’ texts “show no serious concern with the European General Data Protection Regulation (GDPR)”.

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